Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please tell me if you were able to print a test page using the printer's buttons, or using the computer?I am awaiting your reply.Thanks,IT Miro
Since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.