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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31185
Experience:  Printer and scanner problem resolver for over 15 years
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I am just installing a Canon Pixma MG 7751. Rather than

Customer Question

I am just installing a Canon Pixma MG 7751. Rather than installing the standard print cartridges I bought some Genuine Canon XL 551 cartridges for this printer. Having installed them none of their red lights come on, though when I installed the standard size Gray cartidge, the light lit up with no trouble.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Printer Technician should be aware of?
Customer: The error code 1750 is now showing in the display.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and connect you two.
Submitted: 8 months ago.
Category: Printers
Expert:  Richard replied 8 months ago.

Hi there and welcome

This means the correct Ink is not installed. you need to use the standard ink for this printer, else it will not allow this.

It is what the error is indicating.

Customer: replied 8 months ago.
This is not accurate. These cartridges are designed to work with this printer, they just give a longer working life. They fit perfectly, just like the standard cartridge. The only difference is that the red light does not come on.
Expert:  Richard replied 8 months ago.

The error code 1750 means incorrect ink cartridges have been installed.

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MG7700%20series/EN/ERR/1750.html

If you want XL for this printer you need

PGI-570XL Black (550 Pages @ 5% Coverage)
CLI-571XL Black (1130 Photos @ 5% Coverage)
CLI-571XL Cyan (720 Pages @ 5% Coverage)
CLI-571XL Magenta (720 Pages @ 5% Coverage)
CLI-571XL Yellow (720 Pages @ 5% Coverage)