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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15743
Experience:  HNC Computing; Large format and multifunction printer expert
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I have an HP Envy 7645 and it will auto feed documents if it

Customer Question

I have an HP Envy 7645 and it will auto feed documents if it ask it to copy but it will not feed if I ask it to scan....This problem just started...it used to feed fine when scanning
Submitted: 8 months ago.
Category: Printers
Expert:  Electronics Pete replied 8 months ago.

Hi Vicky,

You will need to make sure you have set the scan source as the Automatic Document Feeder within the HP scan software on your computer. It should then scan ok from the auto feeder.