Printer Repair Questions? Ask IT Technicians for Answers ASAP
Turn the printer off and gently try to slide the carriage across the bar.
Check for any areas of resistance, then investigate further - check for any debris that may have gotten jammed up in the mechanism.
If you cannot find anything or the carriage does not free itself, then the printer will need to be sent for repair.
Hi, just checking in on your question. How did things turn out for you?