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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have purchased the ink required by my Canon printer. The

Customer Question

I have purchased the ink required by my Canon printer. The Canon print #'s are:
color 241XL, black 240XL. After installing the ink and then trying to print the printer
will not print. The model # ***** ***** 3552.
Thanks, Russ ****
Submitted: 8 months ago.
Category: Printers
Expert:  Richard replied 8 months ago.

Hi there Russ and welcome

What exactly happens when you try to print?

Please let me know.