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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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A printer error has occured, I turned power off and then on

Customer Question

A printer error has occured, I turned power off and then on again as instructed. I removed paper jam first as instructed. Main screen just blinks at me after I turned off and on.
Submitted: 10 months ago.
Category: Printers
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the complete error code/number it gives you?

Expert:  Nathan replied 10 months ago.

Do you still need help with this?