Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
how is the printer connected to the computer?
do you have the printers drivers disk handy?
you might need the usb cable to connect the printer for the first to install the wireless driver software. Do you have the usb printer cable.
let me know when you are ready we will try to install the printer on wireless without the usb and incase teh cable is required then you will have to get on from the computer store.