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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I REPLACED MY OLD PRINTER WHICH WAS A XP- 400, WITH THE

Customer Question

I REPLACED MY OLD PRINTER WHICH WAS A XP- 400, WITH THE XP-420, LOADED THE ATTACHED SOFTWARE DISK, FOLLOWING SETUP DIRECTIONS. I THEN RAN THE NETWORK CONNECTION AS REQUESTED. THE FIRST SEVEN ITEMS PASSED.
NETWORK STATUS:( PRINTER IS CALLED EPSON38C7E3) (MODEL 420 SERIES) (NETWORK TYPE)- WIRELESS LAN- I HAVE A USB CONNECTION? 72.OMBPS- (TCP/IP SETUP AUTO) (IP ADDRESS 10.230.30.38} (SUBNET MASK 255.224.0.0-(DEFAULT GATEWAY 10.224.0.1 (NETWORK NAME SSID)-XFINITYWIFI (COMMUNICATION MODE- INFRASTRUCTURURE) (SECURITY NONE) (SIGNAL STRENGTH EXCELLENT) (MAC ADDRESS44: D2:44:38:C7:E3 (EPSON CONNECT DISABLE) (GOOGLE PRINT DISABLE)(GOOGLE CLUOD PRINT CONFIGURATION URL HTTP ://10,230.30.38/. WHAT SHOULD I DO?
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Are you trying to set the printer up as a wifi printer? Or, did you just want to use the USB cable.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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