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Step four on the page below shows how to remove the output tray and remove any jammed paper, but I suggest running through steps 1 through 4 just to be methodical and make sure that nothing else is jammed or out of place. Here is the link you need.
If you get stuck, run into any issues or cannot clear the jam using those instruction, please send a detailed reply letting me know what happened and we will continue working this issue as needed.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
which feed specifically?
Sometimes, you can take two pieces of paper folder in half, and feed it through the feeder rolls in the normal direction of travel, and it will push the other pieces out.
Depending on what feed youre talking about, that could be possible and help you remove the jam.. Other wise, we may have to remove the rollers to get to the jam. ( Something I may be able to help you with if I know specifically what feeder / roller is the one thats got paper behind it )