Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. What's the error or message when printing?
Are you currently able to make a copy from the printer's glass (not printing from the laptop)?
Is the printer connected to the laptop with a USB cable? Or is the connection wireless?
Do you have windows xp, vista, or 7, or 8, 10, or mac laptop?
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Can you please click on Start -> Control Panel -> System... (or press at the same time the two keys Windows and Pause on the keyboard) to confirm your computer has Window XP (or Windows Vista, or 7 or 8 or 10)?
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Please try the following fix:
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When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.