Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.What's your printer brand and model?Also, can you upload a picture of the issue?
OK, this is a mechanical problem then. Is the printer still in warranty?
OK, as this is a mechanical issue please contact Brother Australia via email clicking here ====> Brother Technical Support Enquiry <====
Or call Brother Australia at 02 8875 6000
Sir/Madam, I know you would like a quick solution on this, and I would love nothing better than to get you one, but you will need to contact Brother in order to fix this issue. If the repair is more expensive than the printer then you will probably prefer to buy a new one.
Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.
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