How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

To install a new C110 toner cartridge I lifted the tab to

Customer Question

To install a new C110 toner cartridge I lifted the tab to pull out the empty black cartridge but it wouldn't release out so I tried to push it back in place and then try the Rotate Toner button again. The Rotate Toner button didn't work and now the cartridge rotation function is jammed. How so do I free up the cartridge rotation function so I can replace the black cartridge?
Submitted: 8 months ago.
Category: Printers
Expert:  Michelle replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem replacing toner cartridges.