Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
Is it getting any power at all Judy? can you hear the mechanics inside of it moving?
Remove the power to the printer, so unplug it from the power socket.
Then hold the X button and with it held, power on the printer and tell me if it then starts (keep X held till it correctly starts or for 30 seconds please)
Let me know the results