How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11175
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
23511658
Type Your Printers Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

How do I open the scanner lid so I can clean all the dust

Customer Question

How do I open the scanner lid so I can clean all the dust and debre inside the printer? I can't get it open wide enough to get in to clean the paper rollers.
Submitted: 9 months ago.
Category: Printers
Expert:  Michael Hannigan replied 9 months ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is Michael. I will be helping you with your question today.

Expert:  Michael Hannigan replied 9 months ago.

You didn't mention the model of the printer that you have. However, on most printers can do this by lifting up not just food scanner cover, but be part of the scanner that is under the glass. You can also turn the printer around and remove the duplex assembly on most printers. Duplex assembly is usually removed by pressing tabs in on both sides and pulling straight out. I'm assuming your printer has a duplexing assembly because you mentioned that you are doing it on both sides. Between these two areas, you should be able to reach what you need to in order to clean it out. You have any questions, please let me know.

Mike