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Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience:  Completed Course In Computer Hardware and Printer Repairing
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I have a pixma mp495 and it is not responding. I had a new

Customer Question

I have a pixma mp495 and it is not responding. I had a new wireless router connected and have been unable to print since the hook up. Do you think it has to do with the printer port because I think it was changed. Please advise as soon as possible. Thank you so very much.
Submitted: 9 months ago.
Category: Printers
Expert:  Sowrav D. replied 9 months ago.

As you have replaced the router, you have to resinstall the printer, I am giving a link below, please open it and follow the step by step instructions to solve the problem. Please let me know, if you need any further help, otherwise please remember to give rating for my time and effort.

The steps are for Windows PC, please let me know, if you use Mac .

https://support.usa.canon.com/kb/index?page=content&id=ART132932

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