Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Is this a new printer ? Try this. Unplug the printer from power for 1 minute and connect it back. Try to print. Does it work now ?
We can troubleshoot. But first need to identify whether the issue is with printer or computer.
Are you using an Apple Mac or Windows PC ?
Can you do copies from the printer itself ?