I am the person that will be helping you today.
May I ask for the brand and model name of your wireless router or your wireless modem?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,Jason
If you look at the back of the router, you will find two small buttons. The one next to the power cable is the reset button so do not press that one. The other button on the other end is the WPS button. Are you able to find that?
"What" did not work? You pressing the button didn't work?
How long did you press the WPS button? You should press it for 10 seconds when prompted.
How long did you press the button? It works as such: You press and hold the WPS button on the router for 10 seconds and let go.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
You are welcome.
Before you get to the point where it says go hold the button does the printer find your router ?