I'm sorry about the issue. Please try the following to reset the drum:
1. Press X to clear error message.
2. Press the tool / wrench icon (Settings)3. Press All Settings4. Press Machine Info (scroll down)5. Press Parts Life6. Touch the keypad (dialpad) area to light up the LED lights
, then press and hold key # (pound) until the printer's touchscreen changes to a different menu / message.7. Press the drum color option you've replaced.8. Press Yes.
; you can do the above steps to reset each drum color.
; also, please click on the website below for the video instructions:
- And please do the following to reset the ink toner cartridge:
; you can do the above steps to reset each ink toner cartridge.
; also, please click on the website below for video instructions:
Please reply at the box below to continue. Thank you.