I'm sorry about the issue. When did this issue first occur?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
What's the status of the wi-fi / wireless light / icon on the printer?
Are you currently able to make a copy from the printer's glass (not printing from the computer)?
When you go to the Network / wireless setup option on the printer's screen, is it able to connect to your wi-fi / wireless network name?
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