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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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WF-2660: What should my printer have on the paper setting to

Customer Question

WF-2660:
What should my printer have on the paper setting to print. I have letter paper (8x11) in the tray.
Submitted: 1 year ago.
Category: Printers
Expert:  Harold Hanna replied 1 year ago.

Hello, it is technically 8 1/2 inches and 11 inches. Are you able to put in 8.5?

Customer: replied 1 year ago.
The paper is 8 1/2 x 11 in my tray.
Expert:  Harold Hanna replied 1 year ago.

Hello Richard, I attempted to accept the secure remote assistance session and there was some sort of problem. I will continue to attempt to accept it but please be near your phone in case JustAnswer attempts to call and verify information (I myself do not handle billing).

Expert:  Harold Hanna replied 1 year ago.

When you attempt to enter the settings on the printer does it allow 8.5? Also, have you removed power from the printer and let it set for a couple of minutes, then reattaching power?