How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31236
Experience:  Printer and scanner problem resolver for over 15 years
32989067
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

The Installation Disk that came with the printer does NOT

Customer Question

The Installation Disk that came with the printer does NOT run. It stops about half and removes what it has downloaded. Therefore, My printer does not work without the installation.
Submitted: 9 months ago.
Category: Printers
Expert:  Richard replied 9 months ago.

Hi there and welcome

there can be an issue with the installation disk so I would like you please to download the installation online and run the installation from this.

You can get the installation from my link below

http://tinyurl.com/oudgbss

Once the file is downloaded, run it and perform the installation this way.

Let me know please if it then completes.