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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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MP970 - the error message U052 has appeared and nothing has

Customer Question

MP970 - the error message U052 has appeared and nothing has been changed. what can I do?
Submitted: 9 months ago.
Category: Printers
Expert:  WesPCDr replied 9 months ago.

Hi, I can help with the printer issue.

Expert:  WesPCDr replied 9 months ago.

The problem is due to a malfunctioned print head. To fix the issue, follow the steps in this link:

https://support.usa.canon.com/kb/index?page=content&id=ART138026

If the steps do not work, then the print head has malfunctioned and a replacement print head will need to be purchased.