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littlerusty2005
littlerusty2005, Technician
Category: Printers
Satisfied Customers: 5524
Experience:  Printer expert
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I bought a brand new Canon Pro 1 printer. Just took it out

Customer Question

I bought a brand new Canon Pro 1 printer. Just took it out of the box and the printer will not align the print head
Submitted: 9 months ago.
Category: Printers
Expert:  littlerusty2005 replied 9 months ago.

Hello, my name is Rusty. Open the printer and look at the printhead. Most printers will have tape holding it in place for shipping. Please confirm that it isn't taped down, and we'll continue.

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