I'm sorry about the issue. What's the brand / model of your internet modem / router device?
Do you know how to check / confirm your Wi-Fi / wireless password?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
I will check the compatibility setting on the router. On the Windows 7 computer, please accept the remote support offer, then please click on the website below in order to connect with me remotely:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. On the computer, click on the website below in order to connect remotely with me:
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.
I'm sorry, we got disconnected during the Epson "Wi-Fi Auto connect Printer Setup" page. Please continue follow the prompt on the computer''s screen for setting up the printer, then let me know.
- If needed, on the computer, click on the wireless / network icon at bottom left, then click on your wireless network name, and connect.
Please reply at the box below to continue. Thank you.
HI, my name is***** appears the previous expert has opted out.
Were you able to resolve this issue? If not, Id like to help you and I have a solid idea of how we can fix this.
Please respond when you can, thank you.
Hi Lee, the previous expert opted out.
If you need to leave or reconnect later, thats fine. I will keep an eye out for your replies letting me know when you are next available.