Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you ever receive a specific error code/number?
Do you see any lights on the printer itself?
Thank you, I'm glad to hear it is back on track for you!
If anything does come back, watch the lights carefully as they should flash in a particular pattern to help us diagnose.