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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I just installed a new cartridge in our PC170. When I try to

Customer Question

I just installed a new cartridge in our PC170. When I try to print, the process begins but just as it seems to be coming to an end, I got a flutteirng noise and an error message flashes. It doesn't seem to be a paper jam. What else might it be?
Submitted: 9 months ago.
Category: Printers
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the exact error message (or light pattern) that you are getting?