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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11144
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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How to remove copier memory to stop repeat copies.

Customer Question

how to remove copier memory to stop repeat copies.
Submitted: 9 months ago.
Category: Printers
Expert:  Michael Hannigan replied 9 months ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If not, I'll provide the best answer I can based on the information you've provided. You can always reply with additional information or questions at any point during our conversation, and I'll be happy to continue helping.

Expert:  Michael Hannigan replied 9 months ago.

Please press the stop/reset button on the right hand side. There are two buttons next to each other - one green and one red. The reset button is the red one.

Customer: replied 9 months ago.
Sorry, I did not get your service. I have found solution from direct Canon technician and it was a long process to solve the problem . We have gone a long process in my computer to solve the problem.
Plus your reply came too late and it was not only to Press the button. It will not work easy with that way.
Don't charge my account. I did not get the service. I have also notified you when my problem was solved . I have not received your reply even after my problem has been solved.
Expert:  Michael Hannigan replied 9 months ago.

I was only able to answer your question because you did, indeed ask it. If you have questions about billing, please contact JustAnswer Customer service. I do not have access to your account.