I'm sorry about the issue. What's the model of your printer? If it's an all-in-one printer, are you currently able to make a copy from the printer's glass (not printing from the computer)?
When was the last time this printer was working fine on this computer)?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you.