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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4931
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I have a canon 492 pixma printer that is wireless, is it

Customer Question

hello, I have a canon 492 pixma printer that is wireless, is it possible to connect it with a MacBook Air printer and if so, what would be the best way to print. Thank you for your help
Submitted: 9 months ago.
Category: Printers
Expert:  Shefin replied 9 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please follow the instructions in the link below to setup wireless on the printer.

https://support.usa.canon.com/kb/index?page=content&id=ART117459&actp=search&viewlocale=en_US&searchid=1456264280091

After setting up wireless, follow the instructions in the link below.

Please go to the link given below, download and install the update. Restart the computer after installing the update.

https://support.apple.com/kb/DL1742?viewlocale=en_US&locale=en_US

Then, follow the instructions given below.

  1. Choose System Preferences from the Apple menu.
  2. Choose Print & Fax (or Print & Scan) or Printers & Scanners.
  3. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
  4. Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.

    Note : Make sure that you are resetting the printing system before adding the printer.

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