How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15767
Experience:  HNC Computing; Large format and multifunction printer expert
30970729
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

How do you clear a paper jam when there is no paper in view?

Customer Question

How do you clear a paper jam when there is no paper in view?
I have a HP Officejet Pro 6830
Submitted: 9 months ago.
Category: Printers
Expert:  Electronics Pete replied 9 months ago.

Hi there,

Try manually pushing a piece of stiff card through the paper feed slot - that should help to clear any small paper fragments that may be stuck inside the printer...

Reply back and let me know if that works for you?

Pete.