Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Sandra.
This is a paid support service. Even for a new printer, epson does not provide instant online chat support. I'm happy to help you with this, but there is a fee for me time. Do you wish to continue?
Did you need more help with this?