Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Have you checked all access doors? You may need to continue unscrewing until you can unjam it.
ok, thanks . I was asking you more questions so i had more info to help. I'll go ahead and opt out since you don't like working with me. Good luck!
can you send me a picture of what you are having an issue with ?
i suspect that you might have to get under the scanner glass to get to the other side of the screws but i would probably need some good pictures to see what is stopping it.
to be honest the entire printer can be replaced for under $100 its probably not worth going to the lengths you are going to fix it