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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14590
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer 3880; photos are unclear and colors are not accurate

Customer Question

Printer 3880; photos are unclear and colors are not accurate
Submitted: 12 months ago.
Category: Printers
Expert:  John replied 12 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Are you using genuine Epson cartridges? Or generic/refilled ones?

Customer: replied 12 months ago.
I am using Epson cartridges ordered directly from Epson
Customer: replied 12 months ago.
Any update as to my problem.
Expert:  John replied 12 months ago.

You will need to clean the printhead professionaly. Is the printer still in warranty?

If it is out of warranty please check this video ===> How to clean your Epson 3800 / 3880 Print Head <=== CLICK HERE

And you can buy the cleaning kit from here ===> Cleaning kit <=== CLick here

If the printer is in warranty, please call 1(###) ###-####to have it cleaned professionaly or to get a new unit for free.

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