Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I can help with the printer issue.
Open the printer cover and look inside for debris. Remove any loose paper or items that may be stuck inside the printer.
If there is nothing stuck inside, then the problem is a broken gear causing the grinding noise.The gear is not easy to replace and will need to be replaced by a printer repair specialist.
Check if your printer is under warranty first so you can get a free replacement.