Hi, I can offer some help with the printer.
Since the paper is stuck, there are a couple of options.
You can try to remove the paper with force and try not to tear the paper, but you may tear it anyway in the process.
If it does tear, then use tweezers if necessary to remove the remaining pieces. If using force does not work, most of the time you will need to remove all the main covers to get into the printer itself and get access to the rollers. This usually involves a printer repair specialist to do that since it's hard to remove the main covers.