Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Did you still need help setting up this printer? If so, I have sent you an offer for our secure remote connection, where I can connect to your windows 10 computer from here and work directly to get the printer installed and working.
Once that offer is accepted or rejected, we can continue.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.