Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
let me know the location of the paper jam torn piece in the printer.
do you have a service manual for the printer so that i can let you know which pages to refer and follow the paper jam removal steps.
open the printer remove the toner cartridges and use a flash light to locate the locations of Center output tray, Transfer belt, Levers, Rear cover, Adf cover and the standard sheet tray.
Click on the link and follow the steps from page # ***** onward.
let me put it again