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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My brother business smart series all in one machine has

Customer Question

my brother business smart series all in one machine has stopped printing. Ink is new, will print test pages but when I send a page to print it just spits out blank pages. It has been working fine -- something just went wrong.
Help!
Submitted: 1 year ago.
Category: Printers
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Are you using a Mac or Windows PC ? Can you do copies from the printer itself ?