Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I am most concerned about what you describe here:
I printed a doc using the duplex function and wanted to do the same again before printing the second page
I am wondering if that means: you printed a page, using duplex, then wanted to print the first page in duplex again ?
In any case, that may have been coincidental and may not have caused the problem. But it has a faint chance of being related to the problem.
Two things you don't mention trying, that I would advise:
- turn the printer Off. Unplug it from the power and the computer.
Leave it that way, for an hour or longer. After which, plug it in *only* to the power, not to the computer, and turn it On, see if that frees it up from the error.
- while waiting on the previous procedure, restart your computer, after clearing all print jobs out of the printer's queue.
A 'printer error see manual' or 'printer error see documentation' really has little meaning in documentation, usually, so it generally requires some work to discover what is wrong. Or, it's a 'general error,' sometimes.
How old is the Epson printer in question?
What program on the computer, were you printing from, when the error occurred?