Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Cliff.
Please remove the toner and the drum assembly, then clean the corona wire by moving the plastic tab on the drum unit back and forth side to side 5 times.
Replace that, then also check your settings to make sure that toner saver/eco mode is not turned on.
Let me know the results, and I'll advise further if needed.