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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I loaded an ink cartridge in my Model MX882 printer. Let the

Customer Question

I loaded an ink cartridge in my Model MX882 printer. Let the upper portion of the printer down. The printer indicates an error. Said to turn off power and wait one minute, turn power back on. This did not fix the error. Any suggestions?
Submitted: 11 months ago.
Category: Printers
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the exact error code/message you are getting (It should show at the top of the printer screen). Ie: B200, C000, etc.