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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon Pixma MX922 is set up as wireless. The modem is

Customer Question

My Canon Pixma MX922 is set up as wireless. The modem is working properly. I can get on the internet on my notebook. I can't print from the notebook to the printer. Box says "printer is offline".
Submitted: 11 months ago.
Category: Printers
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

Were you ale to print from the notebook to the printer before you upgraded to Windows 10?

I will be standing by.

Thank you,
Jason

Expert:  Jason Jones replied 11 months ago.

Please, stop creating duplicate questions. We can continue here.

Customer: replied 11 months ago.
Expert:  Jason Jones replied 11 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 11 months ago.
no t.hanks
Expert:  Jason Jones replied 11 months ago.

How do you wish to continue?