I am the person that will be helping you today.
Were you ale to print from the notebook to the printer before you upgraded to Windows 10?
I will be standing by.
Please, stop creating duplicate questions. We can continue here.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
How do you wish to continue?