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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Brother MFC J6720DW I get a door open error on my computer.

Customer Question

Brother MFC J6720DW I get a door open error on my computer. No error shows on the printer. There are no doors open. Printer is 2 weeks old.
Submitted: 11 months ago.
Category: Printers
Expert:  Sowrav D. replied 11 months ago.

Are you able to make copies from the printer, let me know if you need the steps for making copies, please do not try to scan .