Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This is a discontinued model and no longer supported. Epson would not help you with this.
Would you like me to assist you?
I cannot do either, we are all independent techs here and have no access to billing matters, but you may do so yourself from the help page.
It's not a scam, I was simply offering to help you as you had requested.
You may cancel/refund from the help page.