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Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 152
Experience:  Sr System Administrator at General Dynamics
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What is error code 0x9D, printer does not want to print.

Customer Question

what is error code 0x9D, printer does not want to print.
JA: Thanks. Can you give me any more details about your issue?
Customer: printer screen shows ok until you try to print then error pops up
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Printers
Expert:  Harold Hanna replied 9 months ago.

Hello, what type of printer is this?

Customer: replied 9 months ago.
epson wf-3620
Expert:  Harold Hanna replied 9 months ago.

Were you trying to change anything when this happened? Have you tried anything specifically to fix this so far?

Customer: replied 9 months ago.
any luck with an answer yet ??
Expert:  Harold Hanna replied 9 months ago.

Hello, I asked if you tried anything to fix it. Or has anything changed recently with the printer?

Customer: replied 9 months ago.
checked printer settings , they told me the default setting was the printer fax mode. reset to the printer mode, no change.
Expert:  Harold Hanna replied 9 months ago.

OK thank you. Have you tried taking out the cartridges and putting them back in place?

Expert:  Harold Hanna replied 9 months ago.

If you have had the printer for a long time, it may think it is at end of life in regards ***** ***** printer waste ink levels. To reset this setting, please follow instructions on the following page. There is a file to download along with accompanying instructions. You will want to reset the number. Let me know if you have any questions.

http://ccm.net/faq/338-epson-error-message-end-of-service-life#simili_main

If this resolves your errors, please rate my assistance and let me know of any additional questions!

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