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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer does not print from computer
, Can not print

Customer Question

Printer does not print from computer
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Can not print out email message that I need hard copy of.
JA: Is there anything else important you think the Printer Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Printers
Expert:  Richard replied 9 months ago.

Hi there and welcome

Apologies for the wait.

Can you tell me please what happens when you try to print the email? Are you getting an error?

And what is the make and model of the printer?

Thank you

Customer: replied 9 months ago.
Richard,Thanks. Please close my case. Issue has been resolved.
Expert:  Richard replied 9 months ago.

No problem