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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Our printer isn't working, message on top says. Printer

Customer Question

our printer isn't working, message on top says. Printer error has occurred, Unplug Power cord & contact Service Center which is closed today. What's happening here? we have plenty of ink & there is paper in each area. Last printed something about 1 month ago.
This is a Canon PIXMA MP Photo All in One.
Submitted: 9 months ago.
Category: Printers
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the complete model number of the printer?
What is the specific error code it is giving you? For example B200, C000, etc.