How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask WesPCDr Your Own Question

WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
21171802
Type Your Printers Question Here...
WesPCDr is online now
A new question is answered every 9 seconds

Lexmark 2300 when i turned on printer it will not turn off.

Customer Question

Lexmark 2300 when i turned on printer it will not turn off.
Submitted: 9 months ago.
Category: Printers
Expert:  WesPCDr replied 9 months ago.

Hi, I can help with the printer issue.

Expert:  WesPCDr replied 9 months ago.

There may be an issue with the printer power module.

First, try holding the power button for 10 seconds.

If that does not work, then unplug the printer for 5 minutes, then plug back in and see if the printer will turn on and off normally.