Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Im sending you an offer for a secure remote connection printer setup. With that service, you and I can speak over the phone and more importantly. I can connect to your computer from here and personally try to get the printer working again.
Once this offer is accepted, please respond and let me know if you have a mac or a PC, and we will get started.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.