Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Sorry that happend to you....as far as charging you, this is a business, so we do not work for free, does that make sense? You put down what you agreed to pay to talk to an engineer, so if you are asking if I will waive all of the costs to talk to me, No I can't do that. But if you want to talk about what happend here as you agreed to when posting your question, i will absolutely help you, and I happen to know of the scam that happend to you.
Please let me know if you still want help with this problem, as i will be happy to assist.